Coated Papers and Cards have changed

To counter the increased costs of paper and card we have shifted over to a new range of coated paper and card replacing our Colour Expressions Silk range that was designed for our printers. We are now using a new Impress+ Satin Coated range design for offset printers but work reliably in our machines. What difference will it make to your printing? None whatsoever. The term silk and satin are used interchangeably to describe papers with a low sheen or considered to be semi-glossy. This works well with our print system as laser printing has a semi-glossy finish. 

Can we print full gloss papers and cards? Yes we can but these have a greater cost per sheet, up to 30% more depending on the ‘thickness’. If you do require that for a job, please contact us directly so we can quote that option for you.

 

New Heavyweight Uncoated Card is being added

Because of the demand from customers we are currently rolling out a new 350gsm Uncoated card to complement our 350gsm Satin / 350gsm High Bulk Satin card. We are currently working out new prices but as a rule of thumb it will be the same cost as ordering the 350gsm High Bulk coated card.

 

New Delivery System coming soon

We are transitioning over from the old pure weight based system to a new more accurate weight/volume based pricing system. This new system will mean single tracking codes for all deliveries, and emails from Post Haste containing a direct email link to the delivery, simplifying the tracking of it.  Hopefully in the longer term depending on what we can integrate from their system in to ours, we should be able to give more dynamic pricing on shipping meaning savings for you. 

While we are in the process of shifting over to the new system we may have some issues as we have to run out our old prepaid tickets and use some freight forwarding for deliveries. Rest assured that we will keep on top of all deliveries and will do our best to minimise any interruptions to you.

 

Timely reminder of some of our Terms and Conditions

While we make every effort to ensure that our online ordering system is accurate, occasionally it will make errors due to a data error or a job edge case we haven’t allowed for and  it quotes/bills the wrong price. While we will try our best to honour any price the system generates, we do reserve the right to request additional payment or cancel a job with a full refund if it is not economically viable. Should you be overcharged we will then offer to print extra to your order or refund the difference. 

You are responsible for selecting the correct delivery category when placing your order. In cases of you overpaying, we normally offer either printing extra if the or refunding the difference to you. In the cases of underpaying we will put the order on hold till the difference is paid. We will work with you to sort the matter out as quickly as possible and get the order underway again.

We will honour the prices calculated by our online ordering system to the best of our ability, but we reserve the right to put any order on hold if the system generates an incorrect price. In these circumstances we will work with you to come up with the best solution to the issue.  \

 

Recycled Card Still Not Avaliable

We have disabled the option for Recycled Card across our printing range. Our supplier has discontinued carrying the card brand we have been using and we are currently looking for an alternative range. Those who want to use recycled card, we carry very limited stock on hand now and once it’s gone no more orders for it will be taken. If you do have concerns about how green your printing is, please remember we use Forestry Council certified papers. These papers use wood pulp from new growth commercially farmed forests, have environmentally friendly bleaching processes, and are either carbon neutral or very close to it.