We hope that everyone has had a great Christmas and Summer Holiday break.  We're back in full operation now and ready to serve your printing and marketing needs

Some Bad News First

Due to personal reasons our customer service expert Kayla has resigned from the role just before Christmas. As such we now down to just a Rob which means I am going to be a bit slower processing your orders. I'll do everything we can to get them done as fast as we can but if their are issues we will let you know and work out a way to make it right for you.

Also if anyone is looking for full time or hours flexable role in the on demand printing business, send us an email or drop on by and I'll have a chat about the role.

Supply Issues Strike Again

Again our suppliers are being hit with supply issues which in turn effect our product range. This can come from issues as: their sources continue to rationalise their product ranges, international shipping kicks containers to New Zealand down to the lowest priority, or suppliers re organising distratution chains to deal with the tarrif situation. According to our suppliers, none of the products we currenty order are discontinued, just slow to be delivered, as such we may experiance some issues printing more speicalised cards and paper. We'll manage this on a case by case basis and let you know if there are any supply issues.

Price adjustments for some product ranges underway

To reflect increasing costs we will be increasing the charges for many of our products over the coming months. We are no longer going to price match other players in the market and instead reflect the costs we have. However we are also going to reduce a lot of the setup charges and build in a much flatter pricing rate with more flexiablity. This also means that several of the ranges won't top out at 1000 units any more. In some cases they will end up being more expensive than sending to our high volume production partners, but we will also bringing back the high volume range for large orders (with a longer production time).

News for Artists - precut blank card

If you want to have blank card for your own artistic and creative work we are more than happy to supply any of our instore range cut and creased to your needs. Just come in and tell us what size you need (up to 450x320mm in size)  and if you need it creased in any way and we can do it while you wait. Prices for the card and paper can be found on our Copy Center page + a cutting fee. We are also happy to cut your card or paper down too. See the Trimming rates on our copy centre page.

Budget Range Update

We have just rolled out the new version of our budge range flyers, folded flyers, and  business cards. We have simplifed the process to make it easier to understand exactly what you are getting:

• Pick your size
• Choose the paper or card type
• Choose Colour or Black and White front
• Choose Colour, Black and White, or blank back
• Choose scaling options because of white margins: as is, best fit, fill the page, or streatch and fit.
• Choose proofing of: no proof, digital, pickup a physcial copy, we mail you a proof, or courier it to you
• And have it ready: next day, or in three days.

This new structure will be rolled out to our other product ranges now that we have improved our processes.

New Walk In Copy Rates

As the demand for general printing has reduced dramatically post 2023 we have had to look at our costs of doing the small amount of walk-in work we get these days. Sadly we have had to increase our minimum charge to $2 and also will be more strict on charging for the time we spend getting your print exactly how you want it. On the other side of the coin, we have also reduced our printing charges to you so you are paying less per page. All the information can be found here 

Cheaper Trackable Shipping

We now have a new lower cost shipping option for smaller orders (up to 3kgs or a pack of A4 paper in size) using a new courier bag range. These will be rolling out in our online ordering system in the near future and will make printing with us even cheaper. (Up to 50% for shipping in some cases.) This is now live  We have also added an Express rate for South Island customers where it will be delivered next business day for most urban locations and in no more than 3 business days to non-urban.

Sample / Single Item Shipping

For those who have just one item or a sample of their product sent to them but not want the expense of trackable shipping, we now offer a sample postal rate. This is using the standard NZ Post service, so surface mail with up to 3 business days delivery time. As it is standard mail it is not tracked so you have to ensure you have your delivery details correct. It is also limited a maximum size of any item that can fit in to a standard C4 envelopes.

We would love your feedback

As we are doing the range update, we would love to hear your opinions on our products. Different paper and card options, different sizes or finishing options, more flexibility on quantities, whole new categories. Please let us know what would be good to have and we will see what we can do. 

Have a great one from us here at Copy Express